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We prioritize customer satisfaction.
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Why You Can Trust Us

🔒 Security Deposit System

All merchants are required to submit a $2,000 refundable security deposit before listing products.

✅ Ensures a safe and trustworthy marketplace by preventing fraud and malicious activity.
✅ In cases of fraud, non-delivery, or customer disputes, the platform reserves the right to use the deposit for compensation.

🛡 Platform Verification

Every product listed undergoes strict authenticity and quality verification to guarantee accurate, reliable, and trustworthy product information.

👤 Merchant Privacy Protection

We take privacy and data security seriously.
To safeguard merchant interests, all seller identities are anonymized, displaying only essential communication channels necessary for transactions.

  • Shipping-Delivery Information

    We process and ship most orders within 1–2 business days after payment is confirmed. To ensure reliable delivery, we use trusted carriers like USPS, UPS, FedEx, and DHL.

  • Customer-centric Approach

    Your satisfaction is our priority. We strive to provide a seamless shopping experience, from browsing our website to receiving your order. Our dedicated customer support is always ready to address any inquiries or concerns you may have.

  • Warranty-Product Quality Guarantee

    We offer a 30-day warranty that covers all product quality issues — including, but not limited to, manufacturer defects and material flaws, especially in electronic devices (note: battery issues are not included).
Frequently Asked Questions About Product
Please read our frequently asked questions to find out more.
  • Return Policy
    We want you to shop with confidence — but please note:
    Minor cosmetic wear or flaws (like light scratches, scuffed corners, or packaging dents) that don't affect functionality are generally not eligible for return or refund.
    You can request a return within 72 hours of delivery (based on the carrier’s timestamp) and before the transaction is marked as complete, if one of the following applies:
    1：The item was damaged during shipping
    2：You received the wrong item
    3：The item is counterfeit or fake
    4：The item is significantly different from the listing description or photos
    5：The item is unopened and within 15 days of delivery
  • Refund Policy
    If your return request is approved, a full refund will be issued to your original payment method.
    Refunds are processed after the return item has been shipped using our prepaid return label.
    Once your return is confirmed as shipped, we’ll process your refund within 7 calendar days.
    The funds will be returned to your original payment method after the return is successfully completed.
     You'll receive an email confirmation once your refund has been processed.
  • Warranty & Product Quality Guarantee
    We offer a 30-day warranty that covers all product quality issues — including, but not limited to, manufacturer defects and material flaws, especially in electronic devices (note: battery issues are not included).
    All product components — such as the screen, battery, and internal hardware — are original, unless clearly stated otherwise in the product listing.
     While we do not guarantee battery health, most devices ship with batteries at 70% health or higher.
  • How long will it take to get my orders?
    We process and ship most orders within 1–2 business days after payment is confirmed. To ensure reliable delivery, we use trusted carriers like UPS, FedEx, and DHL.
     We offer several shipping options to fit your needs:
     Standard Shipping: 10–15 business days (final cost shown at checkout)
     Shipping costs are calculated based on the item’s size, weight, and destination. You'll see the exact cost during checkout.
     Please keep in mind that delivery times can vary depending on your location and the shipping method you choose.